Privacy Policy

Effective Date: March 1, 2025

Last Updated: June 12, 2025

Introduction

Welcome to Wink Law (“we,” “us,” “our,” or the “Firm”). We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.wink.law/ (the “Website”) or engage our legal services.

By using our Website or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Website or provide us with any personal information.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, phone number, mobile phone number for SMS communications, mailing address
Case Information: Details about your potential legal matter, incident date, injury description, insurance information
Communication Records: Email correspondence, chat messages, SMS/text message history, phone call notes
Financial Information: Billing information (when applicable)
Employment Information: Occupation, employer details (when relevant to your case)
Medical Information: Health records and medical history (when relevant to your case)
SMS Consent Records: Documentation of your consent to receive text messages, including timestamp and method of consent

1.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information through cookies and similar technologies:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring website
Location Data: General geographic location based on IP address
Cookie Data: Information stored by cookies and similar tracking technologies

2. Legal Basis for Processing

We process your personal information under the following legal bases:

Consent: When you provide explicit consent for specific purposes
Legitimate Interests: To operate our business, provide legal services, and improve our Website
Legal Obligations: To comply with applicable laws and regulations
Contract Performance: To provide legal services under our attorney-client agreement

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Legal Services

Evaluating potential cases and providing legal consultations
Representing you in legal matters
Communicating with you about your case via phone, email, or SMS
Maintaining attorney-client privileged communications
Processing payments and billing
Sending appointment reminders and case updates via SMS/text message

3.2 Business Operations

Responding to inquiries and requests
Sending administrative communications
Improving our Website and services
Conducting analytics and research
Preventing fraud and enhancing security
Managing our SMS messaging campaigns in compliance with TCR requirements

3.3 Marketing and Communications

Sending newsletters and legal updates (with your consent)
Informing you about our services and events
Providing relevant legal information and resources
Sending promotional SMS messages only with your express written consent

4. How We Share Your Information

We respect your privacy and limit sharing your information. We may share your personal information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

IT and hosting providers
Payment processors
Email service providers
Analytics providers
Case management software providers

4.2 Legal Requirements

We may disclose information when required by law, including:

Court orders and subpoenas
Government agency requests
Legal proceedings
To protect our rights and property

4.3 Professional Obligations

We may share information as necessary for legal representation, including with:

Co-counsel and legal professionals
Expert witnesses and consultants
Court personnel and opposing counsel (as required)
Medical providers (with your authorization)

4.4 Business Transfers

In the event of a merger, acquisition, or sale of our Firm, your information may be transferred to the successor entity.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data
Secure servers and firewalls
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Right to Access

You may request access to the personal information we hold about you.

6.2 Right to Correction

You may request that we correct inaccurate or incomplete information.

6.3 Right to Deletion

You may request that we delete your personal information, subject to legal retention requirements.

6.4 Right to Opt-Out

You may opt-out of:

Marketing communications
Sale or sharing of personal information
Targeted advertising

6.5 Right to Data Portability

You may request a copy of your personal information in a portable format.

6.6 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to know what personal information we collect, use, disclose, and sell
Right to delete personal information (subject to exceptions)
Right to opt-out of the sale or sharing of personal information
Right to correct inaccurate personal information
Right to limit use of sensitive personal information

Do Not Sell or Share My Personal Information: [Click Here]

To exercise your rights, please contact us using the information on the “Contact Us” page.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies: Required for Website functionality
Analytics Cookies: Help us understand Website usage
Marketing Cookies: Used to deliver relevant advertisements

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit Website functionality.

8.3 Third-Party Analytics

We use Google Analytics to analyze Website traffic. You can opt-out at: https://tools.google.com/dlpage/gaoptout

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it.

11. SMS/Text Messaging Services

11.1 SMS Communications

We use RingCentral and other communication platforms to send SMS/MMS messages to our clients and potential clients. By providing your mobile phone number, you consent to receive text messages from us regarding:

Appointment reminders and scheduling
Case updates and notifications
Legal consultation confirmations
Important deadlines and court dates
General law firm communications

11.2 SMS Consent and Opt-In

By providing your mobile phone number to us through any method (website forms, phone calls, in-person consultations, or text message), you expressly consent to receive SMS messages from Wink Law. You confirm that:

You are the owner or authorized user of the phone number provided
You consent to receive recurring automated and non-automated text messages
You understand that message and data rates may apply
Messaging frequency may vary based on your case activity

11.3 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

Replying STOP to any text message you receive from us
Calling our office at (404) 890-7179
Emailing us at contactus@wink.law

For help with our SMS services, reply HELP to any message or contact us directly.

11.4 SMS Data Privacy

No Sale of SMS Data: We will never sell, rent, or share your mobile phone number or SMS opt-in data with third parties for marketing purposes
Limited Sharing: We only share SMS-related information with our service providers (such as RingCentral) as necessary to deliver messages to you
Data Security: All SMS consent records and phone numbers are securely stored and protected
Consent Records: We maintain records of all SMS opt-in consents in compliance with applicable laws

11.5 Message Frequency and Charges

Message frequency varies based on your case and communication preferences
Standard message and data rates may apply according to your mobile plan
We are not responsible for any charges incurred from your mobile carrier

12. Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain SMS consent records as required by law

Retention periods vary based on the type of information and legal requirements, including state bar rules regarding client files. SMS opt-in consent records are maintained for the duration required by applicable regulations.

13. International Data Transfers

If you access our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

14. Attorney-Client Privilege

This Privacy Policy does not affect the attorney-client privilege. Communications between you and our attorneys for the purpose of obtaining legal advice remain privileged and confidential as provided by law.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our Website
Updating the “Last Updated” date
Sending notice to your email address (if provided)

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Wink Law
1629 Monroe Drive NE
Atlanta, GA 30324
Phone: (404) 890-7179
Email: contactus@wink.law

For SMS/Text Message Inquiries:
Text HELP to any message you receive from us
Call: (404) 890-7179 (SMS Support)

For California residents: You may also submit requests through our Contact Page.

17. Accessibility

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us.

18. Legal Disclaimer

The information provided on our Website is for general informational purposes only and does not constitute legal advice. No attorney-client relationship is formed by accessing our Website or submitting information through our contact forms until we have explicitly agreed to represent you.

Acknowledgment

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.